PRIVACY STATEMENT

Your privacy is respected by us. Tandartspraktijk Rivierenbuurt strives to protect your privacy to the best of our ability and will handle the information you provide confidentially. In processing personal data, we comply with applicable privacy laws and regulations. In this privacy statement, we inform you about how we handle your data.

Categories of Personal Data
By using the website and the services available, you provide certain data to us. This also happens in our practice in the context of the treatment agreement. These may be personal data. We only store and use personal data that is directly provided by you or data that is clearly provided to us for processing.

Depending on the service you use, we may collect the following data:

  • Personal details (name, address, etc.)
  • Gender
  • Email address
  • Phone number
  • Health-related data
  • Name of your health insurance provider
  • Name of other healthcare providers
  • Appointment times
  • Payment information

Legal Basis for Data Processing
We can only lawfully process your personal data if we do so based on a legal basis. We process your personal data because it is necessary for the performance of the agreement between you and us, as laid out in Article 6(1)(b) of the General Data Protection Regulation (GDPR). Additionally, we may process your personal data for another legitimate interest, such as informing our patients about updates or changes in our services. This basis is outlined in Article 6(1)(f) of the GDPR.

Purposes of Data Processing
The personal data we collect will be used for the following purposes:

  • Creating your account to register with the practice
  • Logging into your account
  • Maintaining your medical records
  • Scheduling appointments
  • Performing treatments
  • Keeping track of preferences you have indicated
  • Improving our services
  • Fulfilling other services you have requested

We only share your personal data with third parties if you have given your explicit consent.
Data may be shared without your consent only when necessary to fulfill the agreement between you and us, or if we are legally obligated to do so.

Retention Periods
We will not retain your data longer than necessary for the purposes described in this privacy statement, unless required by law. For medical data, we follow the legal retention period of 15 years as prescribed by the Medical Treatment Agreement Act (WGBO). Additionally, we may comply with retention periods set by other legislation.

Security Measures
We have implemented appropriate security measures to protect your data as best as possible. The practice adheres to the NEN7510 standard for information security and has developed and implemented a privacy policy within the practice.

Links to Third-Party Websites
We have implemented appropriate security measures to protect your data as best as possible. The practice adheres to the NEN7510 standard for information security and has developed and implemented a privacy policy within the practice.

Uw rechten
When you have provided personal data to us, you have several rights you can exercise. You have the right to access, rectify, and erase your data. You can also request that your data be transferred to you or another party or request a limitation on processing. Additionally, you can object to the processing of your data. You may also withdraw your consent for data processing at any time. You can submit such requests via email at: info@tprb.nl.

Filing a Complaint with the Data Protection Authority
If you are not satisfied with the way we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can find the contact information for the authority here: Autoriteit Persoonsgegevens.

Changes to This Privacy Statement
We reserve the right to modify this privacy statement. Any changes will be announced via our practice website. We recommend that you regularly consult this statement so that you are aware of any changes.

Our Contact Information

If you have any questions or comments after reading this privacy statement, please feel free to contact us using the following contact details:

Tandartspraktijk Rivierenbuurt
Merwedeplein 51
1078 NC Amsterdam